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San Francisco, California - USD Full Time Posted: Friday, 15 March 2019
Key Responsibilities sect Must have excellent writing skills, must be able to organize their ideas, and be able to translate technical terms that any reader can understand. This person must be able manage and lead multiple assignments simultaneously, while working independently and with other writers. sect As an integral part of cross-functional product teams, this person must learn the products by hands-on experience and must have superb interpersonal communication skills, particularly where technical information must be conveyed in a clear way. sect Confer with subject matter experts and product managers to establish technical specifications and to determine subject matter to be developed for publication. Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, product managers) to develop content. sect Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. sect Liaise with local and remote writing teams and available subject matter experts in the development of assigned documentation. sect Review product design and UI and revise UI messages. sect Conduct interviews with various users and technical staff to gather data for documentation. Work with product management, product support, marketing, other SMEs to clarify business requirements and documentation assignments. sect Research and translate technical information into manuals andor web-based document for non-technical and technical users. sect Analyze and prioritize technical feedback from various audiences and drive necessary changes into documentation or products. SkillsQualifications sect Strong understanding of agile software development and experience with tools, such as Confluence and JIRA. sect 5 + years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, release notes sect 2 + years of experience in writing developer-facing documentation sect Proven technical writing and editing skills. Superior command of the English language including rules and usage sect Experience with API tools, such as Swagger. sect Proficiency in DITA, XML, MS Visio, and Adobe Acrobat is a must. sect Experience with video creation is a plus. sect Experience with MindTouch and SDL Knowledge Center is a plus sect Familiarity with microservices architecture, Docker containers, Kubernetes is a big plus.

San Francisco, California, United States of America
Bay Area Techworkers
Bay Area Techworkers
3/15/2019 1:13:34 AM

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